Effective Date: April 12, 2025

This policy replaces all previous versions. Prior versions may have governed past use of the Site, as applicable.

1. Acceptance of Terms

Your use of silverlakechamber.com (the “Site”) constitutes an agreement (the “Agreement”) between you and the Silver Lake Chamber of Commerce (“the Chamber,” “we,” or “us”). By continuing to access or use the Site, you agree to the terms outlined below. If you do not agree, please discontinue use of the Site.

2. Information Collection

We collect personal information only when voluntarily provided by you through forms, membership applications, event registrations, SMS/text sign-ups, or email newsletter subscriptions. This may include:

• Name
• Email address
• Phone number (for text alerts and updates)
• Business name
• Payment and billing information

We use this information to:

• Process memberships, event registrations, or inquiries
• Send newsletters and Chamber updates
• Provide text reminders, event alerts, or promotional notices (only if opted-in)

We do not sell, rent, or trade your personal information. Your information may be shared only with trusted third-party service providers assisting us in operations (such as payment processors or newsletter platforms), all of whom are contractually bound to maintain confidentiality and data protection.

3. Text Messaging & SMS Consent

By voluntarily providing your mobile phone number to the Chamber, you agree to receive periodic SMS/text messages related to Chamber events, updates, or alerts. Message frequency may vary.

• Message and data rates may apply depending on your mobile plan.
• You may opt out at any time by replying “STOP” to any Chamber text message.
• For assistance, reply “HELP” or contact us at the email address below.

Your number will never be sold or shared outside of authorized Chamber communication channels.

4. Your California Privacy Rights (CCPA Compliance)

As a California resident, you have the right to:

• Request access to personal data we hold about you
• Request deletion of your data (with exceptions as required by law)
• Know how your data is used and shared

To exercise these rights, contact us at info@silverlakechamber.com. We will respond within the time period required by California law.

We do not sell personal information and do not discriminate against users for exercising privacy rights.

5. Cookies and Analytics

We use cookies and similar technologies (such as Google Analytics) to improve site performance and understand traffic behavior. This may include information such as IP address, browser type, and pages visited.

You can manage cookie settings via your browser. Continued use of the Site constitutes consent to cookie use.

6. Email Communications

If you opt in to receive our newsletter or event emails, you may unsubscribe at any time via the link included in each message. We do not send unsolicited emails and never sell our mailing list.

7. Membership Payments and Secure Transactions

We collect payment information to process Chamber membership dues, event registration fees, or sponsorships. All transactions are processed through a secure, PCI-compliant third-party payment provider.

• The Chamber does not store credit card numbers.
• Our payment vendor does not retain or use your information beyond processing your transaction.
• You will receive a receipt or confirmation after every transaction.

By submitting payment through the Site, you authorize the Chamber to process your order and use your information solely for billing and service purposes.

8. Business Directory Disclaimer

The Silver Lake Chamber of Commerce provides a public directory of its member businesses as a community resource.

• All businesses listed are independently owned and operated.
• Inclusion does not imply endorsement, recommendation, or verification by the Chamber.
• The Chamber, its board of directors, and affiliates are not responsible for the services, products, or conduct of any listed member.

Any disputes, complaints, or business-related issues are solely between the user and the business involved.

9. Third-Party Links

Our Site may contain links to third-party websites not operated by the Chamber. We are not responsible for the privacy practices or content of those sites. Please review their terms separately.

10. Intellectual Property and Site Use

All materials on the Site—including text, images, logos, designs, and graphics—are owned by the Chamber or used with permission. You may not copy, republish, modify, or use any content for commercial purposes without prior written consent.

Prohibited activities include:

• Using bots or scrapers to harvest data
• Reposting our content without attribution or permission
• Reverse engineering or replicating site functionality

11. Board of Directors and Organizational Disclaimer

The Chamber’s directors, officers, and staff act in good faith to support the organization’s mission and community programs. Nothing on this website should be construed as a personal guarantee, endorsement, or legal representation by individual board members. The Chamber operates solely as a nonprofit business association and disclaims liability for the independent actions of its members.

12. Accessibility

If you require this policy in an alternate format or have accessibility concerns, please contact:
Email: info@silverlakechamber.com
Phone: (323) 250-9902
Mailing Address: Silver Lake Chamber of Commerce
1110 N Virgil Ave #304
Los Angeles, CA 90029

13. Policy Updates

This Privacy Policy & Terms of Use is effective as of April 12, 2025 and supersedes prior versions. We reserve the right to modify this policy at any time. Changes will be posted on this page. Continued use of the Site after changes indicates acceptance.